SERVICE MANAGEMENT

We are the field service management partner of choice to many Strategic Integrators and OEMs. We support national programs including network installation, moves, adds and changes (IMAC). We provide a full suite of services starting with service ticket management to a multi-tiered national footprint of technicians.

We will customize a program meeting SLA-specific metrics and total product maintenance inclusive of parts coordination, warehousing, staging, de-installation and reverse logistics.

Our field services team is skilled at troubleshooting and repair of wired and wireless networks. We monitor and control each step through issue resolution. Our preventive maintenance services are comprehensive and customized to fit the installed environment.

Service Options:

  • Operational network assessment
  • Post-installation signal coverage mapping
  • Data throughput analysis
  • Security verification
  • Cable performance testing
  • Mechanical and electrical integrity inspections
  • AP swap out

ADDITIONAL IN-BUILDING NETWORK LIFECYCLE SERVICES